Privacy Policy

Last Updated: 26 February 2025

Certy is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
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1. Who We Are
Certy is an independent funding introducer that connects businesses with FCA-authorised lenders. If you have any questions, you can contact us at funding@wearecerty.com.
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2. Information We Collect
We may collect the following types of information:
• Personal Data: Name, contact details, and business information.
• Financial Data: Funding requirements and financial details relevant to funding applications.
• Technical Data: IP address, browser type, and website usage details.

3. How We Use Your Information
We use your data for the following purposes:
• To match businesses with potential lenders.
• To communicate with you regarding funding options.
• To improve our services and website functionality.
• To comply with legal and regulatory obligations.

4. Sharing Your Information
We may share your data with:
• FCA-authorised lenders for funding introduction purposes.
• Service providers who support our operations (e.g., IT and marketing services).
• Legal and regulatory authorities if required by law.
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We do not sell or rent your data to third parties.

5. Legal Basis For Processing
We process your data under the following legal bases:
• Contractual necessity: To provide our services.
• Legitimate interest: To improve our services and prevent fraud.
• Legal obligation: To comply with financial and regulatory laws.

6. Data Retention
We will retain your personal data only for as long as necessary to fulfil our legal and business obligations. Typically, this is for a period of 6 years after our last interaction.
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7. Your Rights
Under UK GDPR, you have the following rights:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data in certain circumstances.
• Restriction: Request to limit processing of your data.
• Objection: Object to data processing based on legitimate interest.
• Portability: Request transfer of your data to another service provider.
To exercise your rights, contact Dan at dan@wearecerty.com.

8. Data Security
We implement technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, the transmission of information over the internet is not completely secure, and we cannot guarantee absolute security.
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9. Cookies
Our website uses cookies to improve user experience. You can manage your cookie preferences through your browser settings.

10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
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11. Complaints
If you have concerns about how we handle your data, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.
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12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact Dan at: dan@wearecerty.com